Robert R. Clatterbuck
rclatter@yahoo.com
CAREER OBJECTIVE:To obtain a career which will utilize my computer and electronic skills and analytical abilities while providing opportunity for further training and advancement
EDUCATION:
6/04 – Present
University of Maryland University College,
3501 University Blvd. East, Adelphi, MD 20783
Current GPA: 4.0
Currently pursuing Master’s of Information Technology
8/98 – 1/03
University of Maryland Baltimore County, 1000 Hilltop Circle,
Baltimore, MD 21250
GPA: 3.88
Degree Received: Bachelor’s of Science in Computer Science
Completed Studies: Courses in Mathematics, Spanish, Calculus, Statistics, Political Science, Computer Programming (C, C++, Java, Assembly, TCL/Tk, Perl, linux kernel modifications, etc), Data Structures, Database Management, Algorithm Analysis, Automata Theory, Formal Language Theory, Linear Algebra, Unix and Windows Platforms
10/93 – 4/95
National Education Center, Thompson Institute Campus, Harrisburg, PA
17111
GPA: 4.0
Degree: Associate of Specialized Technology in Electronic and Computer Engineering Technology
Completed Studies: Specialized courses in Mathematics, Technical Writing, Computer Programming, Troubleshooting, Problem Solving, Circuit Analysis and Operating Systems such as DOS and Windows
Graduation Date: April 1995
WORK EXPERIENCE:
3/04 – present
SafeNet, Inc. Belcamp, MD 21017
Position: Senior QA Engineer, WAN Products
6/96 – 3/04
Ciena Corporation, Linthicum, MD 21090
Position: Senior Systems Validation Engineer
Duties: Module and System level testing and troubleshooting, maintaining network features of system, working with help desk and network administrators, setting up test stations at remote locations to perform environmental testing, training other technicians in use of module software loads and third-party testing software, extensive use of ProComm and Unix based scripting languages to create automated test tools, performing FFA testing for various customers and preparing results reports, working with new customers and new products to determine test specifications and procedures, and performing extensive testing of GDMO, SNMP and TL1 agent interfaces
8/95 – 6/96
D.D. Jones, Inc., Harrisburg, PA 17111
Position: Technician
Duties: Troubleshooting and repairing RCA and General Electric products such as Digital Satellite System (DSS) receivers and video cassette recorders, using equipment such as an oscilloscope, multi-meter and schematics, responsible for soldering and desoldering surface mount chips and through-hole components, pre-testing, assembling and monitoring performance of units
11/92 – 8/95
Hanover Direct, Inc., Hanover, PA 17333
Position: Operations Controller
Duties: Managing call flow through AT&T CMS software, directing calls between switches through Accumaster, monitoring switch room, liaison to Help Desk and Computer Room, supervision of associates, responsible for maintaining service level and keeping computer systems on-line


